What is a NAATI certified translation?
A NAATI certified translation is performed by a practitioner accredited by the National Accreditation Authority for Translators and Interpreters. These translations are mandatory for official use by Australian government agencies, courts, and immigration authorities.
What is the typical turnaround time?
Most standard documents are processed within 24 to 48 hours. For urgent needs, we offer an express service with same-day digital delivery. Large technical projects are scheduled according to their specific requirements to ensure absolute accuracy.
How do I book a translation service?
Booking is simple: click 'Book Now' or 'Get a Quote', fill in your details, and upload clear scans or photos of your documents. Our team will review the files and provide you with a formal quote and payment instructions.
How do I place an order?
If it is a standard document, please go to the Booking Translation Service Online page, select the correct document type and place the order directly. If there are multiple documents or they do not fit into the standard types, please follow the simple steps below:
• Upload your document or send it via email
• Receive a quote
• Confirm the order and make payment
• Receive your certified translation by email
- What is a NAATI certified translation?
- How much do your translation services cost?
- What is the typical turnaround time?
- Which types of documents do you accept?
- How do I book a translation service?
- How will I receive my translated documents?
- How do I place an order?
- What payment methods do you accept?
- Do you keep my documents confidential?
- Can you translate handwritten or unclear documents?
How much do your translation services cost?
Pricing is based on document volume, technical complexity, and required turnaround time. Standard certificates often have fixed rates, while corporate or legal manuscripts are quoted per word or project. Use our 'Get a Quote' form for a precise estimate.
Which types of documents do you accept?
We translate a wide range of documents including personal IDs, driver licences, police clearance certificate, birth and marriage certificates, academic transcripts and certificates, legal contracts, medical reports, employment and salary certificates, bank statements and financial statements.
How will I receive my translated documents?
Certified digital copies (PDF format) will be sent via email with our official NAATI credentials attached. If you require physical hard copies, we can arrange standard or express postage to any address across Australia.
What payment methods do you accept?
We accept multiple payment methods, including:
• Credit or debit card (via Stripe)
• PayPal
• Bank transfer / PayID (upon request)
• WeChat Pay and Alipay (upon request)
Do you keep my documents confidential?
Yes. All documents are treated with strict confidentiality and are used only for translation purposes.
Can you translate handwritten or unclear documents?
Yes, provided the content is reasonably legible. If there are unclear sections, we will contact you for clarification.